Report damage

Damage at an association
Damage to your CoE is always annoying and often requires quick action. Whether it's glass damage, damage to your building or an emergency situation outside office hours: we are here for you. Select the situation that applies to you below and report your damage immediately. We will help you quickly.
Emergency phone
Emergency number
088 - 344 06 44
Recovery service
088 - 344 06 44
"If you have your policy number handy, we can help you more quickly."
Glass damage
Please have the policy number handy.
Property damage
088 - 344 06 44
Please have the policy number handy.
schadevve@schoutenzekerheid.nl
Please state the policy number and enclose the completed claim form and photos of the damage. Upon receipt of the report, we will assess whether the damage is insured. If the damage is insured, we will consult with you about repairing the damage. If the VvE is managed by a professional administrator, we will communicate with them.
Other damage
schadevve@schoutenzekerheid.nl
Please include the policy number and attach the completed claim form and photos of the damage.
Sustainable damage repair
Because of this, we feel it is important to contribute to making the world more sustainable.
That's why we work with partners who drive sustainable damage repair rather than replacement.
This repair is done by local repair shops to reduce carbon emissions.
Frequently Asked Questions
What should I do if I have damage?
A claim is very annoying. Fortunately, you can report your damage 24 hours a day at Kok Assurantiën. All you have to do is call our claims service 088 - 344 06 44 . Make sure you have the correct policy number at hand, so we can help you faster.
What happens once I have reported my claim?
After you report your damage to our Damage Service, you will be called back the same business day to determine if the damage is covered. If the damage is insured, an appointment will be made immediately for an assessment of the damage.
What does direct damage repair involve?
With instant damage restoration, you don't have to look for a repairman yourself. After confirming that the damage is covered, we will arrange for a qualified repairer to visit you as soon as possible.
Can I use instant damage repair?
Direct damage repair is available to all our relations. Still prefer to arrange a claims adjuster yourself? With some insurance policies this is possible. If direct repair is mandatory, it will be stated on your policy schedule. Is this unclear? Feel free to contact us.
I don't know the exact cause of the damage. What now?
In order to determine whether the damage is covered, it is important to know what caused it. Nevertheless, you can already make a report to our Damage Service.